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Saturday 04 February 2012

Articles

PRESS

FT's The careerist: The right attitude

Posted 24.04.2011 by The Thinking Partnership

PRESS

A tale of two leaders

Posted 19.01.2011 by The Thinking Partnership

PRESS

FT's The careerist: How to be liked

Posted 16.01.2011 by The Thinking Partnership

PRESS

Leading creation

Posted 15.12.2010 by The Thinking Partnership

PRESS

Shankly remembered: Lessons from Liverpool

Posted 21.10.2010 by The Thinking Partnership

PRESS

The Art of Happiness by HH Dalai Lama and Howard C. Cutler

Posted 01.10.2010 by The Thinking Partnership

PRESS

Trust me, I'm a leader

Posted 23.09.2010 by The Thinking Partnership

PRESS

Judging potential

Posted 19.08.2010 by The Thinking Partnership

PRESS

Leadership transitions: More than just business sense

Posted 21.07.2010 by The Thinking Partnership

PRESS

Connecting people to purpose

Posted 15.06.2010 by The Thinking Partnership

PRESS

Good performance management demands leadership

Posted 19.05.2010 by The Thinking Partnership

PRESS

A question of brands and ethics

Posted 18.05.2010 by The Thinking Partnership

PRESS

FT's The careerist: People know they don't get something for nothing

Posted 03.05.2010 by The Thinking Partnership

PRESS

The three tests of leadership

Posted 14.04.2010 by The Thinking Partnership

PRESS

What is the point of feedback?

Posted 17.03.2010 by The Thinking Partnership

PRESS

How should we assess our leaders?

Posted 16.03.2010 by The Thinking Partnership

PRESS

Brown bullying row a bad example to senior leaders

Posted 22.02.2010 by The Thinking Partnership

PRESS

Modern leaders: Time to look again

Posted 18.02.2010 by The Thinking Partnership

PRESS

Mergers can alienate existing staff

Posted 15.02.2010 by The Thinking Partnership

PRESS

Why Kraft takeover will hurt Cadbury's talent production line

Posted 19.01.2010 by The Thinking Partnership

PRESS

Virgin Media launches leadership development scheme

Posted 11.11.2009 by The Thinking Partnership

PRESS

Virgin Media to become talent academy

Posted 04.11.2009 by The Thinking Partnership

PRESS

Using assessment in coaching

Posted 08.10.2009 by The Thinking Partnership

BOOKS

Leadership coaching

Posted 22.06.2009 by Graham Lee

BOOKS

Business Psychology in Practice

Posted 22.06.2009 by Mark Loftus

OPINION

Competence is not enough

Posted 22.06.2009 by Mark Loftus

NEWS

The Thinking Partnership launches

Posted 22.06.2009 by The Thinking Partnership

Connecting people to purpose

trainingzone.co.uk

Posted 15.06.2010 by The Thinking Partnership

The Thinking Partnership contributes a monthly column to trainingzone.co.uk's subscriber publication, the Leadership Bulletin. To subscribe to the monthly Bulletin click here.

Mark Loftus continues our series on modern leadership, this month focusing on the nature of leadership and the reasons we need it.

The CEO of one of my clients is facing a dilemma familiar to many CEOs. His Board want him to focus on building economic value, driving share price performance; they see the potential to sell the business in two to three years. The remuneration committee of the Board has carefully aligned the LTIP (long-term incentive plan) of the senior executive group to pay out big time if certain financial targets are met, and if the share-price surpasses a certain price.

Mean-time, the CEO has heard through staff surveys and listening sessions that the wider population of employees are looking for something inspirational from their senior leaders, something that they can get behind, something which goes beyond turning up for work and doing a decent job. Something which also goes beyond the idea of helping the already well-paid senior executives get even richer.

How does he square this circle?
So far, in these articles we have looked at the qualities that are needed if people are to follow us, which led to a core idea that people follow people because of the personal qualities they see in them, because of their character strengths. In the end, the televised debates between Cameron, Clegg and Brown probably gave us enough of an insight into their characters to enable us to choose, the next few months will reveal the wisdom of our choice.

Beyond understanding something about the nature of leaders we also need to understand the nature of leadership: what is it that leaders are for?

Starting with the obvious, organisations exist for a purpose. It would be odd to create an organisation and offer no definition of what it is there to do. We would not expect it to last long in a strange limbo of purposeless existence, yet many businesses are run on precisely these lines.

Is the purpose simply to make money? One CEO I worked with felt he had resolved issues by simply removing the dilemma: 'This business is about making money, as much as possible, for ourselves and our shareholders. Period.'

It is a simple truth that all businesses need to make money to continue to exist. But to confuse this need with the purpose of the organisation is a major confusion. Try these two quotes, the first by Gary Hamel.

"Most companies strive to maximize shareholder wealth - a goal that is inadequate in many respects. As an emotional catalyst, wealth maximization lacks the power to fully mobilize human energies. It's an insufficient defence when people question the legitimacy of corporate power. And it's not specific or compelling enough to spur renewal."

"Business must be run at a profit, else it will die. But when anyone tries to run a business solely for profit... then the business must die as well, for it no longer has a reason for existence."

The words of Henry Ford, capitalist supreme in this second quote.

At the most fundamental level, we can see that the leaders role is to clarify, state and restate the purpose of the business. They need to do this in a way that enables the whole organisation to connect its energy and talents into pursuing this purpose. For me, none of the contenders for number 10 managed to articulate anything sufficiently convincing. We heard a lot about their intended policies, just as we hear a lot from senior executives about goals, objectives and kpi's, but none of them created a sense of unifying purpose for the country.

Returning to our CEO, he needs to grapple beyond financial performance and he and his senior colleagues need to search in themselves and their business to find what their uniting purpose is. Then to articulate it, and embed it in the daily focus of their work.

The following statements of purpose come from FTSE100 companies. Do you recognise any of them? Would any work for you as an employee? Do any draw you into wanting to find out more? In my next article I will let you know which companies these come from.

To celebrate life every day, everywhere

We're an international company focused on creating value for our shareholders

To improve the quality of human life by enabling people to do more, feel better and live longer

Our purpose is to build deep, lasting customer relationships which help our customers achieve what's important to them

We exist to develop and manage talent; to apply that talent, throughout the world, for the benefit of clients; to do so in partnership; to do so with profit

To be Trusted to Deliver Excellence is our central organising thought. It is what we aspire to become. It is the embodiment of the promise we make to our customers.

Creating purpose is about more than finding a form of words; the purpose truly needs to be the core of what the enterprise exists to do. But neither is creating purpose solely the province of senior leaders. Anyone who finds themselves in a position of leadership needs to start with the simple question 'what are we here to do?' and then to find and sustain focus for the group on this simple reality.

If you've missed previous articles in our leadership series you can catch up here:


Mark Loftus, is a director of The Thinking Partnership. He has 20 years of experience as an organisational consultant and is a recognised authority on emotional intelligence and the art of assessing senior leaders. He is a chartered clinical psychologist with an MPhil from London's Institute of Psychiatry and a degree in philosophy and psychology from Oxford University.