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Mark Loftus of The Thinking Partnership draws from his experiences of the creative explosion in late 70s Britain.
To many living at the time, Britain in the mid-70s was a country sick with itself, turning in on itself and picking fights as it slipped through a long slow decline. Liverpool reflected and magnified these themes. Strikes seemed a daily occurrence and power cuts led to a strange ritual of candles and deep city dark. The vicious edge of skinhead boot-boys with their 14-hole Dr. Martens amplified the racial tensions that were the legacy of the city's former glory at the heart of the slave trade. Bomb sites interspersed with high-rise concrete thrown across Victorian slums seemed to sum up 30 years of neglect and decline.
Music and football had been the life-blood of the city for the previous decade helping to disguise the decline, but in the 70s the creative inspiration failed. The simplicity of the Mersey-sound seemed naïve as the glitter of glam-rock tarnished into production-line synthetic pop.
Without us realising at the time, the stage was set for an
extraordinary outpouring of creative vigour and energy. Within a
couple of years punk had transformed the music and artistic scene
and Thatcher was on her journey to transform Britain. The process
was ugly, divisive and often felt out of control, yet the outcome
was one of transformational change.
Creativity vs creation
These reflections were to the front of my mind recently, prompted
by an invitation to help a client understand the nature of
leadership required to stimulate innovation. My conversations
revealed a senior executive group which bemoaned the lack of
innovation coming from their organisation, and a desire from them
for their managers and the organisation as a whole to show more
creativity. Yet the conversations also revealed a set of creative
processes that had evolved into a predictable, well-oiled machine
that turned out new product and service innovations that kept the
business in play with their competitors, but without moving them
ahead.
Essentially, the senior executive were asking their people to do
two things. First, to be creative but to stay within established
frameworks: to conform to process, to work within boundaries and
keep focused on the market. Second, they were also asking people to
pursue the kind of deep innovation that changes the game for
themselves and their competitors. But they had failed to notice the
deep difference between these two kinds of creativity; between
creativity and creation. As a consequence, they had failed to
understand their own part in stifling innovation. They had
established a corporate culture of 'no surprises', of
predictability and control that had ended up paying lip service to
the idea of transformation and creation.
Creation requires
leadership
There is a significant difference between creation as we see it
all around ourselves in nature, and the expectations organisations
tend to have of the process of innovation. The latter is akin to
the pop production line that came to the fore in the 70s and once
again dominates our landscape in the guise of The X Factor
talent production line. It is about safety and the kind of
creativity that keeps itself within defined parameters.
In contrast, creation in nature is much closer to the punks kicking over the traces of pomp rock. It is noisy, messy, abundant and deeply purposeful. Whether it is the raw pain of giving birth to a new life or the violence of a volcano spewing lava to create new land, there is little that is clean and orderly. If an organisation is serious about harnessing the potency of creation it needs to find a way of dealing with forces that are unpredictable, and are as likely to burn those who try to harness them as they are to result in breakthrough innovations.
There is a paradox here in that by encouraging innovation
leaders are encouraging people to challenge existing norms and
values - the very norms and values that the leaders have put in
place. Yet as I argued in last month's
article, a primary task for leaders is to create the space
within which others can show leadership, and creation is
undoubtedly the province of leadership.
In this there is a parallel perhaps in the relationship between
the consultant obstetrician and the midwife. The consultant takes
the role of the senior leader, making sure that everything is in
place technically, that risks are identified and mitigated. The
midwife's role is to be a source of courage and connection as well
as being practically skilled, to be emotionally involved with the
mother's experience in the act of creation.
The wise leader knows who the midwives in their organisation are,
who are the people prepared to step into the action, to connect
emotionally yet retain perspective, to put something of themselves
on the line. More than this, the wise leader is willing to back
them for the risks they take personally, because true innovation is
a risky business.
Mark Loftus is chairman of The Thinking
Partnership. He has 20 years' experience as an organisational
consultant and is a recognised authority on emotional intelligence
and the art of assessing senior leaders. He is a chartered clinical
psychologist with an MPhil from London's Institute of Psychiatry,
and has a degree in philosophy and psychology from Oxford
University.